Welcome to Botemania

We’re the official Spanish-licensed casino and bingo room from Gamesys Spain plc, serving players nationwide since 2012. Our site loads fast, looks clean, and menus help you jump to top slots, bingo rooms, or live tables in seconds.

  • Launch year 2012
  • Regulator DGOJ (Spain) — Licence Nos. GO/2012/038-B,S
  • Products Slots, Bingo, Live
  • Mobile Apps & HTML5
  • Payments Bizum, PayPal, Visa

We operate under DGOJ controls to ensure RNG integrity, segregated funds, and encrypted transactions. One-click tools cover deposit limits, reality checks, and self-exclusion. Our marketing follows Royal Decree 958/2020, so promotions are for verified accounts 30+ days old. Whether spinning for a progressive jackpot on mobile or joining a quick bingo session on desktop, we keep it simple, secure, and focused on you.

Why Choose Botemania

Trusted reputation

We’re operated by Gamesys Spain Plc, now part of Bally’s Corporation, and have been live since 2012 under Dirección General de Ordenación del Juego (DGOJ) licence GO/2012/001. A decade of verified payouts and zero unresolved sanctions backs your funds and data.

Spanish focused

We build for Spain: PayPal-enabled cashier, €-based tax reporting, and Madrid-based support 24/7 in Castilian Spanish.

Fair play first

Games are audited monthly by eCOGRA, with RTPs like 96.09% on Starburst and 95.97% on Double Bubble shown in real time. Set adjustable limits, trigger a 24-hour cooling-off switch, or use direct access to the RGIAJ.

  • Instant deposits via Bizum, Visa, Mastercard, PayPal from €10
  • Average withdrawal approval 4 hours; funds in 24–48 hours
  • iOS and Android apps with Touch ID or Face ID login

Our Top Slot Games

Player favorites

  • Starburst (NetEnt) — 10 paylines, medium volatility, 96.09% RTP; expanding wilds on reels 2–4 trigger up to 3 re-spins.
  • Gonzo’s Quest (NetEnt) — 20 paylines, 95.97% RTP; Avalanche reels replace spins, with multipliers 1x–5x in the base game and up to 15x in Free Falls.
  • Big Bass Bonanza (Pragmatic Play) — 10 paylines, high volatility, 96.71% RTP; Free Spins let the Fisherman wild collect prizes and add +2, +3 or +10 multipliers as progress bars fill.

Why we rate them

We like their simple rules and engaging mechanics for short breaks or long sessions. They’re HTML5-optimised, load in under five seconds on 4G, and are certified by iTech Labs for fair RNG. Hit frequency stays sharp (Starburst 22.6%, Gonzo’s Quest 41.1%, Big Bass Bonanza 23.0%) with max wins up to 2,100x, 37,500x and 2,100x stake. Play on desktop or mobile anywhere in Spain.

Leading Game Providers

Our partners

We power the Botemania lobby with a curated mix of international and Spanish studios:

  • Gamesys Studio – exclusive bingo and slot titles such as Double Bubble.
  • NetEnt – evergreen hits Starburst, Gonzo’s Quest, and Divine Fortune Jackpot.
  • Pragmatic Play – high-volatility releases like Gates of Olympus and daily Drops & Wins.
  • MGA Games – Spanish-themed slots featuring local celebrities.
  • Evolution – live roulette, Blackjack Azure and Lightning series streamed in HD.

Why it matters

Our games run on certified RNGs approved by the Dirección General de Ordenación del Juego (DGOJ) and receive monthly eCOGRA audits. HTML5 optimisation means 97%+ of titles load instantly on iOS and Android. We offer Spanish-language interfaces, €0.10–€100 bet ranges, and weekly additions averaging six new games to keep the portfolio fresh and fair.

Bonuses and Promotions

Welcome bonus

New players in Spain who complete KYC get an instant €5 no-deposit gift. On a first deposit of €10–€50, we add a 100% match up to €50 plus 30 free spins on Starburst. Bonus funds and spin winnings must be wagered 30x on eligible slots within 30 days.

Free spins

We run weekly free-spin promos, including the daily Giros Gratis wheel with 5–50 spins on games such as Gonzo’s Quest Megaways. Spins expire after 24 hours and carry a 30x playthrough.

Ongoing offers

  • Every Friday: 50% reload up to €25.
  • Pragmatic Play Drops & Wins with €1,000,000 in monthly cash prizes.
  • Monthly Slingo and bingo tournaments with €10,000 prize pools.

How to claim

Open Promotions, click Opt-in, and enter the shown code, e.g., PRIMER50. Offers are for verified players aged 18+ resident in Spain; some payment methods may be excluded.

Licensing and Regulation

Our licence

Botemania.es is operated by us, Gamesys Spain Plc, holder of the permanent “Other Games” general licence (GO/2011/038) issued by the Dirección General de Ordenación del Juego (DGOJ). We also hold specific licences for slots (MAZ/2014/005), roulette (RU/2012/007), blackjack (BLJ/2012/009) and bingo (BI/2011/038). All licences are valid nationwide and can be verified in the public DGOJ register.

Compliance and safety

  • 72-hour ID verification linked to the national RGIAJ register
  • AML programme aligned with Law 10/2010 and EU 5AMLD
  • GLI-tested RNGs, with monthly RTP results published on-site
  • GDPR-compliant encryption
  • Deposit limits, reality checks and self-exclusion
  • Disputes handled by Jdigital or the DGOJ

Customer Support Options

We provide fast Spanish-language help from our trained Gamesys/Bally’s team, licensed by the DGOJ. Not every channel runs 24/7; only email is always on, so timing matters.

Channel Availability (CET) Contact Details Average Response
Live Chat 09:00–01:00 daily Icon at page footer > “Ayuda” <2 min
Telephone 12:00–20:00 Mon-Sun 900 811 660 (toll-free in Spain) Instant
E-mail 24/7 [email protected] <4 h
Help Centre Self-service help.botemania.es Searchable FAQs

How to reach us

  • Click the “Chat” bubble on any page for real-time troubleshooting of payments, KYC, or game errors.
  • Use the toll-free number for detailed guidance on account limits or withdrawals.
  • E-mail keeps a written audit trail, useful for verification document uploads.
  • Track or reopen cases by logging into the Help Centre and selecting “Mis Tickets.”

We comply with ISO/IEC 27001 data-security standards. Unresolved complaints can be escalated to Spain’s Servicio de Reclamaciones de la DGOJ.

Local Payment Methods

Deposits

We accept Visa, Mastercard, Maestro, PayPal, Paysafecard and instant bank transfer via Trustly. Minimums are €10 for cards, €15 with PayPal and €5 with Paysafecard. Electronic deposits reach your balance immediately, while SEPA transfers take 1–3 banking days. We charge no fees.

  • Default single deposit limit: €600, adjustable in Responsible Gaming
  • Daily, weekly and monthly limits comply with DGOJ regulations

Withdrawals

We cash out to PayPal or SEPA bank transfer in the same name as your player account. Minimums are €10 for PayPal and €30 for bank transfer. Requests are reviewed within 24 hours. After approval, PayPal is paid instantly; banks may add 2–5 working days. Complete KYC and, when possible, withdraw using the same method you used to deposit for smoother processing.

Registration and Login

Sign up

We get you started in under two minutes.

  • Provide your email and create an 8–20 character password.
  • Enter full name, date of birth, Spanish DNI/NIE, address, and mobile number.
  • Accept T&C, confirm you are 18+, then pass the instant DGOJ identity check. Unverified accounts are capped at €150 in total deposits and cannot withdraw.

Once verified, usually within 24 h, limits lift and your personalised lobby appears.

Access your account

Log in on desktop, iOS, or Android with your email or username and password. Enable Remember me on trusted devices or set a 4-digit PIN in the app. Forgot your password? Reset it via a secure email link in minutes. After 15 minutes of inactivity, we log you out automatically under Spanish RGPD rules.

Step-by-Step Registration Process

Create your account

Enter your full name and surname, birth date, email, mobile, and Spanish tax ID (DNI/NIE). Pick a unique username, an 8–20 character password, and set two security questions. Confirm you’re 18+ and accept our T&Cs and RGPD privacy policy.

Instant identity check

We verify age and identity by connecting to DGOJ and INE, usually within 30 minutes. If the automatic check fails, upload a color photo of your ID (front and back) plus a recent utility bill or padrón certificate.

Set responsible play tools

  • Mandatory default limits: €600 daily / €1,500 weekly / €3,000 monthly.
  • Optional lower personal limits, reality-check timers, and one-click self-exclusion (AutoProhibidos).

First deposit and play

Unverified accounts can deposit up to €150 but can’t withdraw or claim the €50 bingo welcome bonus until verified. Once verified, add funds via Bizum, PayPal, or Visa and play 500+ slots, bingo rooms, and Slingo titles instantly.

Login Process Guide

Secure login

Head to Botemania.es and select Inicia sesión in the top right. Enter your email or username and your password, then Confirmar. We recommend activating the free SMS code for two-step login, using trusted devices, and skipping public Wi‑Fi.

Password recovery

Click ¿Olvidaste tu contraseña? and we send an instant reset link that stays valid for 24 hours. Create an 8–20 character alphanumeric password and sign in. If automatic checks fail, our team may request a DNI/NIE photo before unlocking the account.

Manage sessions

In Mi cuenta › Histórico de accesos you can view the last 10 logins with IP, device, and time, and force-close any session. Auto-logout starts after 15 minutes of inactivity to meet DGOJ rules.

  • Maximum failed attempts before lockout: 5
  • Two-factor authentication: SMS or e-mail code
  • Self-exclusion shortcut: 24-hour cooling-off via RGIAJ

Mobile Gaming Experience

Apps and access

We bring our full portfolio to your mobile. Play on our responsive HTML5 site in Safari, Chrome or Samsung Internet, or download the free native apps: "Botemania: Bingo y Slots" on the App Store (iOS 13+) and Google Play (Android 8.0+). Both enable real-money play once geolocation confirms you are in Spain.

Performance

Loads average under 3 seconds on 4G, reels hold 60 fps, and jackpots update in real time. Log in with Fingerprint or Face ID, use the in-app cashier for Bizum or PayPal, and get push alerts for new promotions.

  • Portrait and landscape for slots, bingo, and live casino tables
  • Quick-access lobby and search bar to find over 500 games
  • Automatic session timeout after 20 minutes of inactivity for extra security
  • Same RTP percentages as desktop, audited by the DGOJ

Withdrawal Procedures

How it works

  1. Open Cashier > Withdraw Funds.
  2. Select Visa/Mastercard, PayPal, or instant bank transfer. Bizum cash-out is not yet available.
  3. Enter an amount between €10 and €10,000 and confirm with your casino password.
  4. First withdrawal: upload DNI/NIE and proof of address if not previously verified. DGOJ rule requires account verification within 30 days before funds can leave the site.
  5. Track or cancel the request in Transaction History.

Timelines in Spain

  • PayPal & Skrill: usually within 12 hours, weekends included.
  • Visa/Mastercard debit cards: 1–3 banking days, subject to your issuer’s OCT acceptance.
  • SEPA bank transfer: 2–5 banking days.
  • Internal review: 1–24 hours; we process seven days a week.

Limits and fees

  • Minimum €10; maximum per transaction €10,000; €50,000 monthly.
  • We charge no payout fees; your bank or e-wallet may apply currency or processing costs.
  • Keep KYC documents current and use a payment method in your name for the fastest approval.